Stayed at this hotel in June 2017. Originally we ...

Stayed at this hotel in June 2017. Originally we were "upgraded" to a better room on the 5th floor. The room was acceptable but looks dated and is in desperate need of an overhaul. The washroom was very nice with a double sink and a walk in shower. The shower had little to weak pressure and took forever to get any hot water (literally 10 mins with all faucets on full hot to purge the line). None of the doors seem to work/lock properly. Front door locked but you couldn't deadbolt it. Washroom door couldn't close properly unless you heaved on the handle; but once you do, you can't lock the door. We checked out a few days later and that was that.

We ended up having to go back for one more night since our flight was cancelled. We asked the front desk if we could upgrade to a higher floor since we didn't have much of a view on the 5th floor. We ended up all the way up on the 21st floor. Needless to say, I wish we were back to our original upgraded room. The 21st floor room smells like stale weed and cigarettes (like someone hotboxed the room next door and the smell came to our room - this is a non-smoking room). The washroom is extremely small and dirty with mold and water damage. Again, the room is extremely outdated and needs a major overhaul. I thought the 5th floor shower was already pretty bad but the 21st floor shower made the 5th floor look like a fire hose. It was so bad that I didn't feel clean coming out of the shower.

This building is extremely old and needs major work.

It deserves 2 stars because the lobby looks really nice and smells pretty good (comparable to Vegas hotel scents). It also is situated at a pretty convenient location; close to Central Park, Rockefeller, minutes away from Time Square, and easy access to the Subway.