Pros:

Pros:
-Were able to get 2 of my guitars in for set ups/intonation adjustments last minute and had them done same day.
-The intonation is a TON better now
-The new strings recommended to me play beautifully
-Large selection of instruments and equipment
-knowledgeable staff
-Good Location, conveniently located.

Cons:
-Staff both times entering the store seemed less than delighted I walked in and initially seemed unpleasant. The first gentlemen I dealt with ended up being a little warmer as we conversed a bit. The second gentleman I dealt with, when I went pick up my guitars; had a "hurry up and pay then leave" kind of demeanor. Maybe I'm just being picky but with a boutique shop and my first time in there I was hoping for really good service.
-My guitars came back with light scratches/marks on the body. My strat being a lot older I didn't think anything of it. But my SG is a natural finish guitar and I've played it all of 3 times (it's practically brand new). The marks look like they may have been from restringing the guitar and letting the strings rub around on the body or something.. There is also a spot just below the bridge pickups where it looks like something oily was set on it. I'm a little sad about it and there's not much that can be done now, just feel like maybe the best care for my instruments wasn't exercised in the process.

I've got another 6 guitars I'd like to have routine maintenance done on. Not sure i'll bring them here now unfortunately. :(