Lauren Neyman

Review of Radisson Hotel Branson

STAY AWAY!!! I just left 2 days ago with BED BUGS ...

STAY AWAY!!! I just left 2 days ago with BED BUGS from this hotel. I have welts allll over my body horrible blistering. It spread to my husband within 24 hours and now my 3 children ages: 3 months, 2 years, and 3 years!!! They said they would do our laundry which entailed housekeeping taking all of our luggage for about 15 minutes and brought it back in the same condition as we gave it to them. They weren't even smart enough to rearrange our items..(left wet clothes in delegate bags/shoes placed in the same places) etc. I had to demand the general manager come up to the room and had to break it down for them that laundry means washing, drying, and folding our clothes. Spraying all items to kill the bed bugs.

They took the clothes and called us back at 2 O'CLOCK IN THE MORNING to tell us they were ready. Remember, we have 3 kids under he age of 3. So that was fun staying up all night after that phone call.

In the morning we had to call back and ask for our clothes. When we got them everything was drunken down at least 3 SIZES TOO SMALL. They washed all of our clothes in hot water and ruined all the clothes we just bought this summer!!!

I can't imagine how any of these people got hired to work in housekeeping or management. Blows. My. Mind. It took 3 days to get a manager on the phone after we left our vacation early. We informed him we have contact the HEALTH DEPARTMENT and they are investigating this immedialtu and the general manager couldn't care less. Now we are filing a claim with their insurance where I'm sure they will come up with more excuses while we have to buy complete new wardrobes for each member of our 5 family members and covering all of our medical bills not to mention the pain we are all experiencing.

GO ANYWHERE ELSE!!!!