Beautiful hotel, however charges just "appeared" o...

Beautiful hotel, however charges just "appeared" on my account and couldn't be explained. They put a hold on your account for $100/day for incidentals. I totally get that part. That's there just in case you drink the water, wine or snacks in the room. Supposedly, the charges should come off of the incidentals hold on your account. However, an extra $151 showed up on my account the first night. I spoke to Dwayne, the manager, who couldn't explain the charges. It was the 4th of July, and he said even though he couldn't explain why, the charges would drop off when we checked out. I played nice and trusted him. The next morning after checkout, another $252 came out of our account! And FYI, they still hadn't credited the initial $151 that they couldn't explain, as well as the $200 incidentals that should have dropped off. And yes, you guessed it, they couldn't explain where the $252 came from, but assured me they would credit it. THAT'S NOT THE POINT! Why are you charging my card for nonexistent purchases! You can't even explain where the $151 and now $252 came from. And the response is, "we will credit it." Yes....eventually! But once again, they charged my account for no reason and just expected that to be OK because they can just credit it. That's not OK! Don't charge my account for purchases that you can't explain! We expected a $100+ room service, but most definitely not $403 in addition to the $200 incidentals. ABSOLUTELY RIDICULOUS AND TOTALLY FAKE! We will NEVER go back there again.