Bob Silverstein

Review of Sandestin Beach Hilton

Arrived Sunday for two nights stay. Approx $400 pe...

Arrived Sunday for two nights stay. Approx $400 per night Arranged at check-in to add 1 additional night at same rate.
Called guest services first morning at 1045 am. Let them know we were leaving room for the day and to clean room and leave extra towels. Guest services said they would notify housekeeping. Made sure the "do not disturb" sign was not on the door and went sightseeing.
Returned 530 pm to find nothing had been done to clean room or make beds.
Spoke to front desk (Lenka} and asked policy if wanted to cancel the extra day and check out Tuesday. I was told there is early checkout fee but she would wave if we wanted to leave next morning. So we cancelled the extra day and leaving tomorrow morning. Their loss!