Gregg Murray

Review of Honda Universe

I have leased three cars from Honda Universe. My e...

I have leased three cars from Honda Universe. My experience with them has been typical for a car dealership. On my last purchase however, I had a bad experience. With only a few days before my temporary tag expired, I got a postcard in the mail instead of my registration and tags. The postcard indicated that I owed more money for my registration. Salesperson Steve Umoru told me that the fee I already paid in my lease contract was "only an estimate". Than, to add insult to injury, Steve Umoru told me that I had to come pick up my registration and plates, when he explicitly agreed to send me the registration and plates when I bought the car. I am currently living in PA, and Honda Universe is a four hour drive Steve Umoru was well aware of this, as we specifically discussed it. The bottom line is that Honda Universe management Nick Salerno and salesperson Steve Umoru have unethically squeezed additional money out of me after my lease was executed. If you buy a car from Honda Universe, make sure to ask if the registration fee is "only an estimate".