Ben H

Review of City Utilities of Springfield

Their customer service was friendly, but the compa...

Their customer service was friendly, but the company itself and its procedures are so infuriating. If there were any other option for electricity and water in Springfield, I'd gladly use it. The only decent thing about this company is the people who answer the phones, and in my mind they probably don't get paid enough for having to deal with all the angry customers they probably get.