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I grew up/lived in the Morganton, NC area. The ge...

I grew up/lived in the Morganton, NC area. The general consensus has been you have to travel to Charlotte to get a descent deal. I shopped 4 Toyota dealers total, from Boone to South Carolina. My first contact was with the internet manager Chris Impson. I was initially shopping for a different brand of truck and settled on Toyota because of this dealership. Chris took the time to facetime me and show me the features of the Tundra. I have never had a car dealership to this point take the time to show their product and propose the deal they could offer to this extent. This was a simple phone call I placed to internet sells and I could tell Chris's intent was to sell me a Toyota. As everyone knows the salesman you deal with may be off work when additional contact are made at the dealership (nature of the beast). The second thing that I was impressed with: Chris handed my information off to Josh Carpenter and nothing had to be repeated. They obviously took the time to communicate and work as a team, and not concern themselves with who made the sell but to ultimately get the sell. Long story short we worked a deal on a 2016. The 2016 Tundras were all sold in the South East with the options I wanted. I was bummed, the price was right, but no 2016 trucks to buy. I emailed Andy Lawhon and expressed my interest in a similar deal on the 2017 models. Andy emailed me back immediately and had a salesman call me. They instantly went to work on a price point we both could live with on an available 2017. The truck was found, the price was right.... I am driving a Toyota
My overall impression of this dealership is that everyone that I dealt with had one goal: To sell vehicles. Non of the cliche car dealership stuff, just professionals that treated me the way they would want to be treated while buying a car. No selfishness, with salesman trying to steal deals from other salesmen, that I have seen at other dealerships. My best car buying experience to date, and I thought it would be unfair to be treated so well and not write a review. Best of all I was able to buy in Hickory and drove 12 mins not over an hour.

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