Kevin Barry

Review of BMW of Sterling

Worst experience ever at a BMW dealership. I've ...

Worst experience ever at a BMW dealership. I've been buying and driving BMWs since 1985. Although I coordinated a test drive for a particular vehicle in advance I was told after showing up on site and waiting for an hour that I couldn't test drive the car I I was interested in buying. The GM, Bryan Cuthbert, delivered the message through a very embarrassed sales person and lacked the common courtesy to tell me himself. After that the salesman said the GM would let me drive another lesser car that would give me the "feel" of driving a BMW. I currently own a M5 and a 535i, which I previously disclosed so they know I'm not just looking. If you're interested in a BMW stay away from BMW Sterling.