Gary Ma

Review of HYATT REGENCY NEW ORLEANS

Management completely out to lunch, so to speak. T...

Management completely out to lunch, so to speak. There was apparently an alarm which went off because some humidity issue set it off. But it was only heard in a small part of the hotel. However, all night long, engineering or security or whoever decided to blast updates throughout the hotel about the fact that it was a false alarm. Why startle people all night making an announcement about, essentially, nothing!? It's absolutely absurd and pointless. I couldn't sleep most of the night because of this nonsense. Doesnt matter how beautiful the hotel is if it's run by people who have no idea what to do when the slightest thing goes awry. And judging by reading the other reviews, this isn't the first time they've had this alarm issue. Not ever coming back here.