We love the Sylvia Hotel for it s old world charm ...

We love the Sylvia Hotel for it s old world charm and character. The rooms are large and adequately appointed. The location is unbeatable on the edge of English Bay. Having said that there are some minor things that Irritate. We were relying on the kitchen facilities to avoid eating out all the time. The kitchen is fairly poorly appointed with two really dismal coffee machines and the coffee poor quality and weak, so we were doubling the number of pods we used per cup.
I mention those things mainly because they may address them as a result of my review. We would however definitely return as the upside greatly outweighs any shortcomings. As a small business owner myself I would encourage the current owners/manager to give the staff training at make eye contact with every guest, wish them a good day and looking like the guest is the reasons for them having a job. They were not rude but they did lack that sparkle which makes a business stand out!