Alen Jakovcevic

Review of Solar Naturally

Had my system for 4.5 years and the inverter faile...

Had my system for 4.5 years and the inverter failed. They charged me $198 to tell me my inverter was not working then told me that the office would call for a warranty claim. I had to ring and follow them up each week. They said 2 weeks for a replacement and now 6 weeks later after weekly emails they finally booked us in for today between 10- 2pm. It's now 2pm and no tecnition. Called office and no one is there on a Saturday. In conclusion I think they are are big company with decent product but don't have decent procedures for after sale support. I was going to upgrade my system with them but after all this I decided I will go somewhere else