Devon Schwaab

Review of La Jolla Beach & Tennis Club, ...

We travel 3 to 4 times per month and have, until n...

We travel 3 to 4 times per month and have, until now, never stepped foot in a more run down, poorly managed hotel than La Jolla Shores Hotel. My family and I rented two rooms ocean front rooms.

First, the wrong room was assigned to us and we had a small room for all 4 of us. We called THREE times to ask for a rollaway bed before one was finally delivered. Then THREE times before our room was cleaned one of the days. I should mention that our television did not change channels and our air conditioner did not work at all the first night.

Fast forward to tonight when we desperately needed some water for my daughter- my husband went to the front desk and asked where the lobby water was. They said they were out and we could buy water from the vending machine in the garage. That would've been fine, except for the fact that we had no change on us and of course they have no ATM and could not charge $1 to my room to provide me change for water. their tap water is absolutely most disgusting thing I've ever tasted in my entire life. I called the front desk ask if there was anything they could do to get my daughter a drink and all they could do was put us in touch with room service where we are forced to pay for Fiji bottled water.

I have never in my life visited a more dirty, rundown, poorly serviced hotel as this one. It is absolutely astounding the lack of provision they have provided.

We will never be setting foot in this hotel again, and will recommend that all of our family and friends stay away, as well.