We have deposited our claim with EUclaim and frien...

We have deposited our claim with EUclaim and friends of ours with whom we were traveling together directly submitted the same claim to the airline. We have received less reimbursement and are still waiting for our money and have lost 30% commission. Directly the reimbursement was higher, the money was received 2 months earlier and no commission. Next time we do it ourselves. No added value.