Chanti Lowenberg

Review of Monroe Properties

My husband spent 8 years in the Marines and proudl...

My husband spent 8 years in the Marines and proudly served three tours in Iraq. It s completely despicable that a company would deny a Veteran to live somewhere because of the breed of his service animal.

We have two dogs. Our beautiful service animal, Dallas, who weighs 60 pounds, is playful, obedient, friendly, non-aggressive and very intelligent. Our 8 pound Yorkie is also playful, full of energy and very friendly. Our service dog is so tolerant that he puts up with our yorkie jumping all over him, biting his ears and stealing his toys. You wouldn t know it by just looking at him but Dallas is highly trained to do a few very important jobs. He is an essential and necessary part of our family. He is irreplaceable and has changed my husband s life. He is allowed on planes, in stores, in cabs, in restaurants and anywhere else that my husband needs to go yet not in your apartment complex? Even though you claim to be dog friendly? You specifically told my husband that in order to get this apartment, he would have to Give Dallas away." With the necessary paperwork it is not only very offensive that you rejected us due to Dallas's breed but illegal.

Dallas isn t aggressive or dangerous. We can give you numerous examples and references to back this up. After spending 5 minutes with him, you would automatically be able to tell. Dallas lays on the ground when other dogs walk by because he was trained to do that in order to show that he isn t aggressive. He gives hugs and kisses and is one of the sweetest dogs I have ever had in my life. Dallas is a Pit bull and because his breed has a bad reputation, you have decided to use that reputation to illegally deny us an apartment. You are unfairly stereotyping our service dog.

When we spoke with the leasing agent we were told that there were no problems with us getting the apartment. My husband has no judgements on his account and makes over 100k a year. Then, we mentioned Dallas and his breed and everything changed. The leasing consultant let us know that there has NEVER been a situation where you have allowed pit bulls even if it was a service animal. This means that you have not only unfairly and illegally stereotyped our service dog but others as well.
This is completely unacceptable behavior. You should be embarrassed to even stand behind such a nonsense policy.
My husband, along with many others, served our country proudly without judgement or discrimination. They deserve your respect and absolutely do not deserve this type of unfair treatment.