Marcelo Orellana

Review of Hyatt Regency Indian Wells Res...

The property is by far breathe taking. Very well m...

The property is by far breathe taking. Very well maintained and the hospitality is second to none. My wife booked our weekend stay here with our little ones because of family activities they had on their schedule. Unfortunately both activities that we planned on doing which one was "Slime making" and "Movie night by the pool" were both cancelled without providing any notice to any to their valued guests. I called the front office and spoke with a manager and she didn't understand that we scheduled our day accordingly. She ended up giving us a $50.00 credit which I really didn't think it was suffice, due to our evening ending up with our little ones in the room. I hope they get this review and take into account how important small things mean to children, specially when they are accustomed to having great exposure.