I was given the wrong tax documents when I had my ...

I was given the wrong tax documents when I had my taxes done. I was given 2013 Estimated Tax Forms instead of tax forms for the year 2014. I have wasted hours on the phone trying to get someone to send me the right forms. My local office is closed until January of 2015. Try explaining to the IRS that you couldn't send your estimated taxes because you couldn't get the right forms.

I also tried printing the forms from the IRS site, as one of the many H&R Block CUSTOMER SERVICE REPS suggested, and I got so tied up in getting my printer to synch with the site that my printer is now offline.

This is a disgrace. Last rep told me my public library would have the forms, and she was a supervisor. My public library said she's misinformed, the only time they have forms is at the end of the year.

What a joke!!!