absolute shambles, after a multitude of canceled a...

absolute shambles, after a multitude of canceled appointment by R,HEATH who will happily leave you waiting around all day/morning/afternoon only to cancel a few moments by tx message prior to allotted time passing , they will then leave you without heating for almost 3 weeks in winter,(apparently your not meant to be left any longer than 48hours) will tell you they was to busy to attend an emergency
weekend call, however when there engineer attends (finally) he will state he was on call all weekend but never got a call out from R Heath, (the mind boggles ) if you can avoid at all costs there a joke, absolute disgrace. would give no stars but have to give something