Jabin Wilson

Review of Sheraton Raleigh Hotel

I wish I could give negative stars. Booked this pl...

I wish I could give negative stars. Booked this place about 4 days in advance and at check in they tell me they don't have anymore double queen rooms available even though that is what I booked. Staff was rude and unapologetic. I took their offer for a king size (not really king) bed and a rollout full size bed (more like twin). The room was dirty the shower was outdated and broken. With the rollout bed laid down there was no room to walk around. The cable also does not work in my room. I may cut my losses and get a new hotel for my second night. DO NOT STAY HERE!!! STAY AWAY!!!!! THE MOTEL 6 Would be better than this. They have ruined what was supposed to be a nice family weekend in Raleigh site seeing and going to museums. The sad part is the staff doesn't care at all I mean how do I not get the room I booked in a hotel with this many rooms.

P.S. the rooms do not look anything like the pictures and I haven't seen a pool. Hopefully I have saved you some money.