Let's ignore the fact that it is a full-fledged zo...

Let's ignore the fact that it is a full-fledged zoo and not even well maintained ... What is scandalous about this place is the total incorrectness on the tickets: they say they cost tot but then you show up at the entrance and you always have to pay some supplement. ..for what then ???? I had 3 tickets on open date in the Covid period and they have not made the slightest gesture of offering refunds or discounts to use it at other times or otherwise ... It lasts much less than a year, because they decide the "season" of validity and they do not write anywhere how long it lasts .... Not to mention that the anti-Covid legislation from them is pure utopia - according to people who still went there despite the risk- ....
Well, one can only think that a place that gives the customer such a careless and respectful treatment, is in rather bad shape and who knows if it will overcome the difficulties of the moment ...