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william bzdula

4 years ago

A while back I had a local contractor install 7 H...

A while back I had a local contractor install 7 Harvey replacement windows, In the process of changing the curtains we noticed that there was a defect in the aluminum frame that supports the glass in the vinyl frame. I contacted Harvey Customer Support on line and filled out a detailed form with all per-tenant information regarding the window along with a photo. A few short time later I received an e-mail from Amanda Sciuto in Customer support . She had pulled up my file and after a few exchanges made a call to the local distributor. Bottom line a new sash will be sent directly to my home. I can't say enough good things about Harvey in general. The windows are great and the Customer Support is top notch.

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