Billie Heath

Review of Rotherham Metropolitan Borough...

Absolutely horrendous experience. They couldn't ha...

Absolutely horrendous experience. They couldn't have been more unhelpful after a recent bereavement. Utterly incompetent and didn't even know the basics of housing law. More importantly, they didn't even say sorry for your loss when we phoned. Left our family even more stressed and shell shocked when we have a funeral tomorrow. They need to put new processes in place and fully re-train staff. Made a tragic and horrendous situation much worse: