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Paul Bruwer

4 years ago

Absolute joke. Took out a platinum policy with the...

Absolute joke. Took out a platinum policy with them (takaful / next care), and I have developed severe muscle pain in my back over the past couple of weeks.they use EVERY reason to not cover any BASIC physio sessions (nothing expensive), and they actively find other unrelated issues as reason for denying me the sessions that are in my policy. I have gone to all the providers under the next care network, and still, no cover. I understand that some things are not covered if considered chronic,but my issue is NOT chronic, and yet they try to make it so by relating it to things I dont even have pain for just so they can duck out of their coverage.Worst provider ever. The sooner my policy is finished with them the better.

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