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Lyzi Hinderer

3 years ago

Let me tell you about this dealership right here.

Let me tell you about this dealership right here.
About a week and a half after I got my used Mazda 3, I took a trip from Texas to Arkansas to visit family. My car broke down on the way because the dealership that we got the car from (Henna Chevrolet- never buy from them) didn't do their due diligence in inspecting the car. It was a disaster. The entire transmission, fly wheel, and clutch assembly needed to be replaced. It was bad.
Superior Mazda was where I had my car was towed to be repaired. First, these guys were kind and courteous. The responded to me and my mother in a timely fashion, they were respectful when they spoke to me, and they even gave me a free loaner vehicle to use while they were repairing my car.
In addition to just their general customer service excellence, they got my car fixed up within two and a half weeks, including the time to get the parts. That was super fast, considering the extent of the damage. They made my repairs a priority because they knew I was out of town and needed to get back home.
All in all, I was very impressed with them. They treated me and my mother with respect and courtesy and they did a fantastic job repairing my car. It run perfectly and I've not had any issues with the transmission since. I highly recommend this dealership if only for their professionalism and customer service. 5 stars.

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