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This business should receive no stars from me, ( ...

This business should receive no stars from me, ( but they had to receive one, or you can t post) and this is why. I am on my 9th month of waiting for a repair to be completed with an elliptical. Yes, that is correct, 9 months! Countless calls have been made to them and still the promised part has never been mailed. They are not worth the trouble, go somewhere else for service. I have never experienced anything like this company. Done!

This is an addendum to the review. An ICON representative called me back and it turns out the technition had been wrong on all of the parts and sent a new tech out and he fixed the problem within an hour! They did apologize and I may have been just one of those weird situations, however; when you email the CEO and he doesn't respond, you have to wonder if the problem isn't REAL and starting at the top.

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