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Mike Johnson has always been a highly respected na...

Mike Johnson has always been a highly respected name in this area. When I received a used 1995 Toyota Camry following the death of a dear aunt, it had a radiator leak. MJT was the first and only place I called. I received an estimate and it seemed fair so I made arrangements to drop the car off on Friday evening. I was told the part would not come in until probably Monday. Which was fine because I would be out of town until Thursday and I would pick it up then. So Friday evening, after hours, probably close to 8pm I dropped the car off and put the key in the drop slot. Before 8am the next morning, I received a call with a whole list of other issues the car had that needed to be fixed! (Less than 12 hours later). Because the car was given to me and because I had been laid off due to CoVid19, I told the service guy, Austin, to just not do anything. I would pick the car up and have to get the repairs at a later date. He proceeded to use some pressure techniques about get just this or just that done. I declined. He then asked about my credit and tried to convince me to get their credit line through Synchrony. I declined and said I d be there in just a couple of minutes to pick the car up. He then tried to tell me that the original repair off replacing the radiator had already been done which meant I d have to pay for it. I knew this was a LIE. But what he didn t know was I was closer than he thought. So within minutes I arrived. MAD. FUMING. I asked for him and told him I wanted the car. Miraculously in less than 5 minutes the OLD radiator was back in the car and it was pulled out front with no charge?! Now what would you think? I was being taken advantage of and manipulated. I was absolutely blown away. I would have never thought that MJT would operate in that manner. As I ve said, MJT is a big name in this area, but BEWARE. I never thought I d be treated that way.

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