Seth Gale

Review of Hendrick Honda Charlotte

This is a disheartening review to leave, but it ha...

This is a disheartening review to leave, but it happened, and something people should know about Hendrick Honda. I recently emailed the sales team about a limited edition Civic Type R. A very low production volume run, very expensive car. After several emails with different members of the sales team all confirming they have one of the limited edition type r's. I finally got someone to respond to my request for pricing. As with the normal Civic Type R, I expect this car will come with a heavy mark up, but without pricing on their website, I needed to get that info from the dealership directly. I received an email from Sandy Aycoth in sales. She notified me that they had the car and that it had a lot of interest. When I asked what the price, plus any dealer mark up was, she responded that the dealership is "not giving the price out." She then said that I should come in and see it, and that is has a lot of interest. I'm not local to NC, nor am I local to a dealership that has one for sale, so I called Sandy. Within seconds of me asking what the price was, and why its not being released, Sandy told me that the manager of the dealership wants the car to go to someone who has worked hard for it, and who has earned it, and that it wouldn't be sold to anyone not local. I immediately questioned how she decided that I hadn't worked hard enough, or earned an opportunity to purchase the most expensive Honda Civic ever produced. Sandy tried to back track and tell me thats not what she meant and the manager was in a meeting currently and that she could call me back when she knew more. However I told her that I felt discriminated against, on baseless accusations that I had not "worked hard enough", and that I had not "earned it". I told her I would be ending our discussion and not pursing that vehicle at their dealership.

Since when does Sandy or the management at this dealership, get to decide who has worked hard enough, and who has earned the right to hand over a large sum of money for a car, that the dealership had no influence in creating??? Why does Sandy get to tell me that Im not qualified?

This has been, and will be my only experience with Hendrick Honda. Based on this experience alone, I'd avoid Sandy and the entire dealership.