Jenia Snatch

Review of Acura of North Toronto

SERVICE VISIT, RDX 2017

SERVICE VISIT, RDX 2017
"Bad service, total waste of time"
Went there two weeks ago to check AcuraLink reception issues (Bulletin) and tailgate opener. It took them more than 4 hours to determine that TCU and tailgate opener need to be replaced, a ten minutes job. Moh said the parts will be ordered and scheduled another appointment for the following week. During the week I got a phone call to confirm my appointment. Due to my availability, I asked them to postpone it in one week. The next week, again a phone call to confirm my appointment. This time, I assured them that I will be coming for sure. When I arrived, Moh informed me that the parts were never ordered and I need come back another day.
Absolutely unacceptable and disrespectful. Saturday morning wasted.