James Beattie

Review of Discovery Suites

I had the unfortunate experience of staying at The...

I had the unfortunate experience of staying at The Discovery Suites for a week, while visiting Ortigas for business (from Australia).

There was a major stuff up (from their end) with the original credit card payment, which took 3 days of stuffing around to resolve. In the meantime, I had to double-pay to ensure I had a room. The front desk staff were unhelpful, unsympathetic (despite it being their stuff up), and made the process as difficult as possible to resolve.

On top of this - the toilet paper in the room appeared to have been replaced with sand-paper. There was only a couple of minutes of hot water each morning before the shower went cold. A number of items in the room service menu were not actually available for ordering. At night, there were what appeared to be prostitutes hanging around in the lobby.

The only redeeming feature were the lovely girls who run the buffet breakfast in the morning, who are absolute legends (and the mushroom pie in the buffet was divine).

No one from our company will be staying here again. Recommend Marco Polo instead.