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Scott

4 years ago

Concourse is a gym that seems to be geared to seni...

Concourse is a gym that seems to be geared to senior citizens. It isn't a family friendly gym, especially the locker room and pool area.

They say they have family locker room, but it's basically a makeshift bathroom with a lock which is on the opposite side of the gym from the pool. If you have a child of the opposite sex over 4 and they need to use the restroom while at the pool, only place to take them is on the opposite side of the building. Your only other choice is to send a five year old into a locker room filled with dozens of naked strangers--that just doesn't seem safe.

It is difficult to find towels at the pool area, used towels lay on lawn chairs for hours without being cleaned up. Therefore, you don't know if a chair is taken or the staff is too lazy to clean them up.

If you are not swimming laps or in their water classes, which are designed for the elderly, there isn't a place to swim. The indoor pool is currently closed for construction. I came with my family to swim and was immediately told we were not allowed to swim because a class was about to start. There was not one small corner of an Olympic sized outdoor pool where we were allow to swim. As we were leaving I spoke with a manager and she confirmed, there was nowhere in the pool where we could swim. Terrible customer service.

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