Thamer A.S

Review of Burj Rafal Hotel Kempinski

First of all, don t be surprised it is a 3 stars h...

First of all, don t be surprised it is a 3 stars hotel with 5 stars sign!! Starting from Unprofessional receptionist who told me that I have no reservation while he was unable to find it. Any thing you want it will take ages to reach your room. I ordered a prayer mat which delivered 3 hours later. The suite is poorly designed. The housekeeper nocked my door in midnight by mistake!
My advice, save your money and don t expect much from this hotel .