I live in Eagle Mountain called Direct Communicati...

I live in Eagle Mountain called Direct Communications to get service for the first time and the lady that answer the call didn't know how to answer my questions for new service put me in hold for a long time and hung up on me tried calling back five times and continued to hung up the phone over and over till someone answers again and apologized for what just happened I asked who's the owner or Supervisor and the respond I got was is a family owned business but never the correct answer. Just told them that this is the way you treat your new customer's you won't get very far and yes I do not want your service anymore. First impression is what counts to bad I wanted to give my business to a lical company in my area oh well good thing we have plenty to choose from.