Leah E

Review of Hilton London Metropole

We visited during Summer 2019. I had no idea the H...

We visited during Summer 2019. I had no idea the Hiltons across countries were so different. They were clearly overbooked. Everyone was waiting in line for ages just to check in. You'd see folks faces who'd just got to the counter drain as they were told they're rooms were not ready. We fought for our room but it was poorly. Stained curtains, damaged furniture, weird stickers on the walls. A collage brides bodies with the heads replaced with some guy. Shower door wouldn't close and bathroom would easily flood. That said the breakfast was really good, that made this review 2 stars instead of 1.