I was traveling and had a seat belt fail making so...

I was traveling and had a seat belt fail making so I didn't have one for each kid in the back. They tried to fix it but ended hoop needing to order a part. They got it overnighted and installed it for me the next day. They did not call me when it came in so I ended up having to call them but they did get me right in and got it taken care of so we could go on with our trip with minimal delay.