D

Dewey Rotruck
Review of Optimum RV

3 years ago

My wife andI purchased a new KZ Durango Gold in la...

My wife andI purchased a new KZ Durango Gold in late January. We have had it at Ocala for numerous warranty issues, the most critical problem is extensive mold on the roadside interior roadside wall. We delivered the unit December 12 and cannot get answers. They never return calls and we have caught them on several lies during the repairs. I am not ready to pay for an attorney yet but we are at wits end. We are paying monthly lot fees at our RV Resort and no home to put on the lot. So much so far of having a great winter in Florida. I am thankful we are not full timers. I don t believe we can trust them on the repairs, particularly relative to the mold. This is a defective unit and should have been replaced.

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