Tammy Osbourn

Review of Pep Boys

Dropped car off a little after they opened on a Sa...

Dropped car off a little after they opened on a Saturday to have the check engine light diagnosed and the problem fixed. Called at 5:30 that night, no one can even tell me if the car's been looked at. Call again Sunday afternoon, it's finally been looked at but they can't tell me what was wrong with it. Picked it up and took it to a new location (the one by Quartermaster Plaza). They had it diagnosed and quoted in 2 hours. This location sucks anymore.