Diana Walker

Review of Modesto Toyota

BAIT AND SWITCH! This dealership cannot be trusted...

BAIT AND SWITCH! This dealership cannot be trusted. Wish I could give them 0 stars. Found the perfect car for my first time car buyer daughter. She loved it, the salesman was great, we test drove it and she decided it was the one even though it was at the top of her price range. We sat down to look into financing and gave them all of our info. after over an hour of working with our salesman and manager, we were told that the car we were trying to purchase, was actually $3000 MORE! They sited human error when printing out the price on the window. They would not sell the car to me for the printed price, but they would give me $1,000 off. REALLY?? That just means you will charge me $2000 more than the listed price. Horrible way to treat a customer...and illegal to bait and switch someone at the end of a transaction! My daughter was so disappointed she wasn't going to get to buy the car she loved and I wasted 2 hours of my life, not to mention they ran my credit! NO INTEGRITY and you just lost a faithful customer Modesto Toyota, for your lack of professionalism and unfair business practices.