harvey b

Review of Waverley Renault

I drove over 40kms via tollways to buy a new car o...

I drove over 40kms via tollways to buy a new car on Sunday and wandered around an empty showroom for 5 minutes before being told to turn around and go home by a rude and arrogant salesman who refused to give his name, just for requesting a test drive of a Captur. Without knowing my financial position, I was told it was out of my $25k+ price range and not to waste his time. That is the warm reception and consultative approach you can expect from the so called manager in charge. The dealer principal needs to seriously look at the loss of business and sad reputation for the worst customer service I have ever experienced in my life. Greg even got in my face before turning his back and walking away. I took my business to another Renault dealer the next day and did the deal over the phone.