We paid for a week's holiday in the adults area. T...

We paid for a week's holiday in the adults area. Then, we checked tripadvisor to find out that Sofitel is going through a major renovation. Upon checking with the hotel, they admitted the renovation was happening (4 months before our holiday) but assured that the areas we booked will be available during our holidays... sorry, I don't trust promises like that. We were offered full refund, so we booked the Sheraton instead.
We walked around the resort area and found half of the Sofitel were filled with dirt and construction trucks, many areas are fenced off (including the adults only area).
I was so glad that we booked another place, can't imagine how other people feel to pay the premium price and enjoy the view of trucks & dirts.
However, the outside of the resort looks great! Didn't get a chance to check out their service.