Jen Cowan

Review of Feldman Chevrolet of New Hudso...

I was talking to Eric Smit about getting out of my...

I was talking to Eric Smit about getting out of my current lease and into something else ( I got my current lease through this dealership). I had emailed him some information early last week and he said he would look into it and get back with me. Thursday I emailed him, Friday I hadn't hear anything so I called late morning, by late afternoon I called the main number and said wanted to speak to someone else, they directed me to Jacob. I missed his call Friday night but I called him back 1st thing Saturday and left a message. When I called again later in the day Saturday Jacob told me how busy he was and he would call me back by Monday. It is now Friday and haven't heard anything from Eric or Jacob. It seems like if your sale isn't a slam dunk no one there has time for you.