Kam Farnaam Review of Bay Home & Window
Bad experience. Their designer was supposed to sh...
Bad experience. Their designer was supposed to show up at 2:30 p.m. on Saturday. They called a couple of days before that and confirmed the appointment. However, he did not show up, and did not call either. After waiting for about an hour, I called their office number, but it went into voicemail. I had to leave a message. Finally someone called me Monday afternoon to apologize and re-schedule. But it was too late. My wife and I had already decided to give the business to a different company that even has open showrooms on Saturdays and Sundays. This is the type of business that a lot of the work gets done on the weekends, however, it seems to me these people do not give a damn about the customers and therefore do not have anyone available for problem solving on the weekends. I will not do business with a company that has such an attitude towards customers.
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