Sitting right now waiting in line. We bought all o...

Sitting right now waiting in line. We bought all our appliances from Electrolux / AEG when we built houses. Something we now regret bitterly. It has now been three and a half weeks since we tried to advertise the hob that cracked the first time we used it. A large crack right through and it was dead.

In three weeks, they have not even managed to call me, send a technician or answer a single one of my questions. The retailer through whom we bought the product also does not receive any response.

From what we ahr experienced I can only say that Electrolux can in no way be recommended if you do not want endless phone queues, weird explanations as to why nothing happens and you find it fun to be forced to call customer service that does not a single thing to help you.