Richard Garcia

Review of EntertainMart

My 6yr old granddaughter saved her allowance to ge...

My 6yr old granddaughter saved her allowance to get video game.she purchased a Nintendo GS (used) at same time bought a game for Nintendo 3dgs from EntertianMART we went thru 3 employees when we got home game wouldn't work so we immediately took it back (with in 20 minutes) they then knew the cartridge wouldn't work in the Nintendo gs and wouldn't take it back but offerd to buy the $35 cartridge back for $10. Seems to me out of the three employees one of them could have told us there not compatible. She was crying cause of this she had been so excited she saved that money. I bought here another cartridge at the same store cause she felt so bad but we will not shop there again I feel they should let a customer know in these situations the items being purchased together that although simular and same brand there not compatible. The Employees knew she was picking out a cartridge for that game (she bought them together)yet not one told us it wouldn't work but of course they knew when we took it back. Granted we were ignorant to the fact they weren't compatible but the employees shouldn't have been and told this little 6yr old it wouldn't work......I would have