I want to thank Al in the service department for a...

I want to thank Al in the service department for all his help. I brought my 2013 Kia Soul in for a recall. He called to let me know my car & key had been received (I dropped it off after service hours the night before). He let me know what needed to be done in relation to the recall and also that the part would need to be delivered (overnight delivery). I was grateful the work could be done while I was in the area on vacation & had access to another vehicle since I no longer have a Kia Dealer/Service in my area.
I wanted a headlight assembly replaced also and while I had put it on the online form I completed I did forgot to bring it up in my discussions with Al so not terribly upset it didn't get done.
I also appreciated the appointment reminders via text.