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Lydia Garcia

4 years ago

I have to say that many go to the emergency room a...

I have to say that many go to the emergency room and the reason is to receive care and everyone goes to get help and while the intent for good service is tried to be given the outcome is unacceptable. I have taken my mother to the emergency room in a total of three times and all my experiences are the same. The wait is expected but the communicate is terrible the staff seems to not inform patient about anything and putting patient in a room and not communicating with them is not a solution. Yes emergent situation need attention all the staff is not required and if it is the state needs to be informed that the funds awarded by the state can be provided for a emergent team so that the other patient are provided with PATIENT CARE WHICH IS THE GOAL AT THE END OF THE DAY. I work for a hospital and our staff is taught to provided communication and respect to all patients which I suggest that jacobi president provide for all staff.

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