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Liz Wright

3 years ago

Our honeymoon night...they forgot the honeymoon ch...

Our honeymoon night...they forgot the honeymoon champagne and strawberries and instead gave us one candy bar-classy. There was a large wedding party from another festivity-people bringing in hot plates and all kind of stuff-again, I was like-where are we?. I love Ross Bridge and have stayed there for other events and it had always received great service in the past. But on our wedding night-literally the people next door were throwing furniture, banging on the walls, having a huge party and then it got way too rowdy. Called the front desk twice. No apology was given, no discount. Miserable experience. Disappointed in customer/front desk service.

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