Overall experience was ok as the work mentioned to...

Overall experience was ok as the work mentioned to check the puddle light cover fixing was forgotten to be carried out and when highlighted they were not prepared to look at the issue to fix even though it was written on the paper to check. The service advisors could not explain what is undertaken in the service and referred to 3 things mentioned on the receipt. they were not able to provide an in-depth view of the service schedule. All advisors were polite but had a lack of knowledge. This has made me think twice in using a main dealer for the next service and find a specialist.