We made a terrible mistake by staying here. Custo...

We made a terrible mistake by staying here. Customer service was horrible. The cleaning staff sprayed bleach on my clothes as well as a friend of mine. Management didn't care, and we spent several hours completing 'incident reports' that conveniently got lost...along with our bleached clothes. We were billed for room service that we did not order, billed twice for parking charges of four rooms (over $800) and their own staff admitted that they made a mistake...but yet, still no refund on the parking. The electronic keys magically all stopped working so we were locked out of the room for several hours. One disaster after another--do yourself a favor, stay anywhere but here. I hear sleeping on Bourbon street is nicer.