f I could give this company negative stars, that w...

f I could give this company negative stars, that would still be generous of me. This is the WORST company to get medical supplies from. Avoid them at all costs. They don't care about their customers health or well-being and are focused on profit margins, saving money by not hiring competent (or enough) customer service reps, and making difficult medical situations more stressful and difficult. Having to call upwards of ten times before working your way up to a director-level supervisor to get a half-ass response is a regular occurrence. They don't call back when they promise to do so, they neglect to send the correct supplies/amount of supplies when they finally ship, and their customer service people tell you in retrospect that they have cheated you out of insurance-approved supplies for over a year. Again, if you have ANY other options for getting your medical supplies, I highly recommend that you save yourself time, aggravation and stress and go with another company.