Lori Hanebuth Review of Edgepark Medical
I really wish I would have read the review before ...
I really wish I would have read the review before ordering a breast pump from this company but I didn't and now I am paying for it. I ordered because I was told by Edgepark that it would be 100% covered so I figured, why not. So I received the pump rather quickly, and opened up the paperwork and it said cost was over $450 but my portion was zero because insurance was covering. So I opened the box. That was a mistake. I hadn't used it and then I get a notice from my insurance that they will not be covering it and I call Edgepark and was told it must be a mistake and they will take care of it. I told them that I hadn't used the pump but I did open the box, and they said not to worry that they would take care of. Several weeks later, I get a bill from Edgepark and I am told that the insurance wont cover. I tell them that I want to send back. They said no problem as long as you haven't used it. I did tell them again, that I did open the box and was assured no problem as long as the items inside were still sealed and they were. I get a call today saying since you opened the box, they will not accept the return and I still owe the money.
I wish I could give negative stars but you must give at least 1 star.
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